I think the idea of technology is going to be merely contextual. Most people who have close friends with conversation can probably still make it with texting and technology. But there is a hint of truth to that when talking to complete strangers, having a meaningful live debate with someone on opposing views is going to be less civil and meaningful in say, a twitter argument. Also making posts online for people who you barely met is definitely not build as much empathy, than some other people. Though like I said texting online is really contextual and varies a lot on what the conversation/platform is, which in a specific, and I’ll admit common context could or not prove what Sherry Turkle’s point.